Migrating from Yeastar P-Series
Exovo reads a Yeastar P-Series backup (.bak) directly and imports the configuration —
extensions, trunks, inbound and outbound routing, ring groups, queues and IVR menus — through
the same wizard that handles 3CX imports.
A Yeastar import is configuration-only: call history, recordings, voicemail, chat and prompt audio are not part of it. Plan for that up front.
Before you start
- Install Exovo on its own host and sign in — see Installing Exovo. The import runs on the running system.
- Take a backup on the Yeastar and download the
.bakfile. No password is needed on the Exovo side: Yeastar encrypts every backup with the same fixed vendor key, which Exovo knows.
Running the import
Open Admin → Backup & Restore, click Upload & Restore, and upload the .bak. Exovo
detects the type automatically. Reading a Yeastar backup takes up to a minute — the
configuration database inside is unpacked and loaded before the preview appears.
The preview lists each section with a count and a checkbox, plus notes for anything that couldn't translate one-to-one. The import merges into the running system; existing items with the same number are overwritten.
What's imported
| Section | What comes across |
|---|---|
| Extensions | Numbers, names, email addresses, voicemail (including voicemail PINs) |
| Trunks | Provider settings — see the credentials note below |
| Inbound rules | DID routing with in-hours and out-of-hours destinations |
| Outbound rules | Dial patterns translated to prefix/length matching and route selection |
| Ring groups | Members, ring strategy, no-answer destination |
| Call queues | Agents, ring strategy (unrecognized strategies fall back to Hunt, with a note), timeout destination |
| IVRs | Menu options and destinations — without the greeting audio |
What isn't imported
- Trunk passwords (usually). Yeastar stores trunk secrets encrypted in its database, so affected trunks arrive disabled — a trunk registering with a missing password would spam your provider. Re-enter the SIP password on each flagged trunk, then enable it.
- IVR greeting audio. Re-upload or re-record each greeting; every affected IVR carries a note in the import summary.
- Office hours / time conditions. Configure Exovo's office hours, then review any time-conditioned routing the notes call out.
- Outbound PIN protection. Rules that were PIN-protected import without the PIN — recreate the restriction in Exovo if you still need it.
- IP phones, call history, recordings, voicemail messages, chat. Provision phones fresh from the phone catalog.
After the import
As with any import, users get fresh SIP passwords — send the welcome / set-password email — and the notes list on the summary screen is your punch list: nothing the importer couldn't translate is dropped silently.
On a multi-tenant system, the preview also asks where to Import into: a new tenant created on the spot, an existing tenant (as a merge), or tenant 1.